Royal Station Hotel- Part of the Cairn Collection

Birthday Break- Fabulous Time. I love this Hotel and it's beautiful decor, the lounge and dining area is perfect to relax in with coffee or a wine. I requested a quiet room if possible and I was given my request, baring in mind this is a city centre hotel and right by the train station so expect some noise, you ain't in the countryside! I still managed to sleep well. I love the charm of this Hotel and it's original features, I booked a last minute two night break for my birthday and I had the best time. I made use of the Spa facilities, jacuzzi, pool, sauna, steam room and plunge pool. Great after a days shopping to chill. I also enjoyed my food in the restaurant each evening. The Hotel is central to EVERYTHING. So the location is perfect. I felt totally at ease as a solo traveller and met lots of lovely people within the Hotel. I arrived on my Birthday and I want to give a very special mention to Keira who works in the restaurant, she is a lovely girl who looked after me so well, kind, caring and friendly, she went above and beyond for me, she's a real asset to the hotel. Thanks for making my birthday so special and the lovely surprise on my dessert! Michael made my lattes each morning and brought them to my table, many thanks Michael! Not forgetting Christine who was fantastic with me, helping carry my bags out of the door for my train. I will certainly be back soon and I hope to see the lovely staff again. It'll be my place of choice even for coffee or a wine if I'm passing by. Also absolutely stunning Christmas Decorations, visiting this time of year is a must! Thank you All!

I've stayed here several times previously, so know what to expect from this popular City Centre hotel. Staff are excellent and, apart from the staff member who overcharged me at Reception, are well informed and helpful. Dining Room and Housekeping staff deserve a mention as well as they are all approachable and friendly.

The location from the train station couldn't have been more convenient, literally a 2 minute walk. We loved the decor and welcoming atmosphere and friendliness from all staff throughout our stay. We had a bar meal and drinks after checking in so we could soak up the surroundings before heading out for the evening and also had a nightcap before bed. The breakfast was great, lots of choice and great value. The hotel staff offer a service where you can leave your suitcases after checking out and this is a very welcome addition to our stay so we could explore Newcastle before our lunchtime departure. We would recommend staying here again, no doubt about it.

The staff were all so lovely and cheerful. We had booked in for the festive afternoon tea and when asked if there was any non alcoholic choices I was told only soft drinks available at the bar. In this day in age, it was abit disappointing that there wasn't a selection of non alcoholic drinks available

We'd booked the smaller room, which was very small however the bed was big enough for two and as the window could open, it was very airy too. A very nice touch was the ear plugs in the bedside table due to the fact that the hotel is located next to the train station in the city centre and the management clearly gave consideration to this for their guests. The room was nice and clean and very good value for money. Furthermore the breakfast was exceptionally good.